Privacy Policy

About us

Crane Heat Systems Ltd is committed to protecting your personal information.

Company number: 17019198
Address: C/O Azets Burnham Yard, London End, Beaconsfield, Buckinghamshire, England, HP9 2JH
Telephone: 01296 252 317
Email: hello@craneheatsystems.co.uk

Information We Collect and How We Use It

When you contact us or use our services, we may collect information including your name, telephone number, details of your enquiry, photographs or other information you choose to send us, and information relating to quotations or work we carry out.

We use this information to respond to enquiries, provide quotations and services, arrange appointments, provide ongoing support, maintain business records and meet legal or accounting requirements.

We only use your personal information where we have a lawful reason to do so.

Sharing and Keeping Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary to operate our website, provide our services or meet legal obligations. This may include Wix, WhatsApp, website service providers, suppliers or manufacturers, professional advisers and relevant authorities.

We only keep your personal information for as long as reasonably necessary.

Cookies and Third-Party Services

Our website is built using Wix and may use cookies necessary for the website to function correctly. Third-party services used on the website, including WhatsApp and Mango Reviews Carousel, may also have their own privacy and cookie practices.

Where required, we will ask for your consent before using non-essential cookies.

Your Rights

You have rights under UK data protection law, including the right to request access to, correction or deletion of your personal information in certain circumstances.

If you have any questions, wish to exercise your rights or have concerns about how we handle your information, please contact us at hello@craneheatsystems.co.uk.

You also have the right to complain to the Information Commissioner's Office (ICO).

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this website.